7 Media Group — Harley-Davidson Network Performance

7 Media Group · Network Performance · Aug 2025 – Aug 2026

83 of the highest-performing Harley-Davidson dealerships on our platform. 7.2 million messages.

Platform-verified numbers pulled from carrier-billed delivery records. Not estimates, not projections. Every figure below is auditable down to the individual send.

7,231,996
Messages delivered for HD dealers
Trailing 12 months, carrier-billed
83
Top-performing HD dealerships
17 dealer groups, 26 independents
87,132
Average messages per dealer, per year
Median dealer sends 50,563
2,157,638
Consumer contacts under management
Full 7MG platform, all verticals

Retention · the number that actually matters

6.5 years
Average time a Harley-Davidson dealership has stayed on this platform. The median is 6.8 years.

Marketing vendors are the first line item cut when a quarter goes sideways. These dealers have held the line through a pandemic, a freight crisis, and two rate cycles. Nobody renews a vendor for six years out of habit. They renew because the phone rings and bikes move.

How long dealers stay

10+ years
16 · 20%
5 - 10 years
31 · 39%
3 - 5 years
16 · 20%
Under 3 years
16 · 20%

15 years and counting

Four Harley-Davidson dealerships have run continuously on this platform since 2011. The longest has been with us 15 years and 6 months.

59% of the network has been on board five years or longer. In a category where the average agency relationship turns over in under three, that is the whole argument.

What dealers actually send

Message mix by riders reached

Based on a 457-message sample of live sends across all dealer accounts. Percentages reflect share of total recipients reached, not message count.

Bike Night, Rides & Events194 sends
44.7%
Bike Sales, Inventory & F&I69 sends
21.0%
Other / mixed promotions98 sends
20.1%
MotorClothes & Merch25 sends
7.0%
Service, Parts & Accessories25 sends
3.9%
HOG Chapter & Rider Training29 sends
1.6%
Seasonal & Holiday12 sends
1.6%
Store Alerts & Hours5 sends
0.1%
0%25%50%
The headline

Events drive 45% of everything

Bike nights, cruise-ins, charity rides, customer appreciation days. Nearly half of all rider contact is an invitation to show up at the store. Text is how dealers fill a parking lot on a Saturday, and nothing else does it as fast.

The revenue

Sales and F&I take 21%

Pre-owned tent events, trade-in offers, rebate and APR announcements, consignment calls. One in five rider contacts is a direct commercial offer, and it rides on the trust the event traffic built.

The upside

Service is only 4%

Service and parts is the highest-margin, most predictable revenue in the building, and it is the most under-messaged category on the platform. Dealers who push service reminders into this channel are working an open lane.

Picture messaging

Nearly half of every send is MMS

Share of sends across the 457-message sample. Harley is a visual product, and the send mix reflects it.

MMS — picture messaging208 sends · 51 dealers running it
45.5%
SMS — text only249 sends · 58 dealers running it
54.5%
0%20%40%60%
Adoption

61% of dealers send picture messages

Fifty-one of the 83 dealerships run MMS, and 26 run both channels side by side, picking the format per campaign. This is not a niche feature on the platform. It is close to standard equipment.

Why it matters

You are selling a machine people look at

A pre-owned unit, an event flyer, a new model on the floor. These land harder with the photo attached. MMS is where the bike actually shows up in the rider’s hand, and dealers use it most on inventory and events.

How dealers run it

Text for reach, picture for impact

SMS carries the wide announcements because it is inexpensive at full-file scale. MMS goes to the segments where a visual closes the loop. Twenty-six dealerships already run both, and that pairing is the pattern worth copying.

Footprint

Where the network sits

Messages delivered over twelve months, with dealership count per region.

Southeast32 dealers
2,894,661
South Central19 dealers
2,442,960
Midwest18 dealers
1,467,827
West6 dealers
223,710
Northeast8 dealers
202,838
01.5M3M

The top ten

Highest-volume dealerships

Dealer identities withheld. Together these ten account for 44% of all network volume.

StructureMessagesShare of network
1Independent733,77110.1%
2Multi-rooftop group392,7025.4%
3Multi-rooftop group392,0445.4%
4Independent316,8484.4%
5Multi-rooftop group273,0933.8%
6Multi-rooftop group271,5243.8%
7Independent235,1603.3%
8Multi-rooftop group209,0532.9%
9Multi-rooftop group202,7882.8%
10Multi-rooftop group173,3502.4%

The Talon integration

7MG is the first mass-text platform with direct Talon DMS integration.

Talon runs the DMS at 540+ Harley-Davidson dealerships in the United States. API certification means customer records flow from your DMS into your messaging program without anyone exporting a spreadsheet, scrubbing a list, or re-keying a phone number.

The 83 dealerships above built these results on the manual version. The integration removes the step that made it slow.

Methodology. Message volumes are carrier-billed delivery records for 19 Aug 2025 – 18 Aug 2026 from the 7MG platform carrier tariff ledger. Dealer count reflects distinct Harley-Davidson rooftops with 1,000+ messages delivered in the period; departmental sub-accounts (service, parts, sales, HOG chapters) are rolled up to the parent dealership to avoid double-counting, and non-Harley powersports accounts are excluded from all dealer figures. Tenure is measured from platform account creation and is known for 79 of the 83 dealerships. Message-mix and SMS/MMS channel percentages derive from the same 457-message sample of recent live sends across all dealer accounts, weighted by recipients reached; message categories were assigned by subject matter and “other” covers mixed and general promotions that did not classify cleanly. Channel figures are sample-based rather than a full-year carrier census. The contacts figure covers the entire 7MG platform across all verticals and is not Harley-specific. Dealer names are withheld; group structures and volumes are accurate as stated.

7 Media Group · Oklahoma City, OK · support@7mediagroup.com · 800.575.9715