Loyalty Rewards Program — 7 Media Group
Mobile Loyalty Rewards by 7 Media Group

Reward the Customers
You Already Have.

SMS-Powered Loyalty Built for Real Businesses

Your best customers are already buying. A mobile loyalty program gives them a reason to come back sooner, spend more, and bring others with them — without a punchcard in sight. Built on SMS, powered by 7 Media Group.

5–25× Cost to Acquire vs Retain
81% Members Buy More Often
25–95% Profit Lift from 5% Retention Gain
Schedule a Free Demo See All Features →
Acme Rewards ⭐ Gold Member
Available Points
2,840 PTS
Progress to Platinum 160 pts to next tier
Bronze
Silver
Gold ✓
Platinum
📱 SMS from Acme Rewards You're only 160 points from Platinum! Stop in this week for double points. 🏆
The Economics of Retention

Stop Paying to
Find New Customers
From Scratch.

Acquisition campaigns are expensive because every new customer starts at zero. The customers you've already converted are warmer, faster, and dramatically cheaper to sell to again. Loyalty programs are how you capitalize on that.

60–70% chance of selling to an existing customer. 5–20% chance of closing a new prospect. That gap is where loyalty programs earn their keep — every time.
🆕 Acquire a New Customer 5–25×
more expensive than
🔄 Retain an Existing One 1×
65% of Revenue Comes from Repeat Customers
67% More Spent by Loyal Customers vs New
Why Loyalty Programs Work

The Numbers Behind
the Decision.

81%

Buy More Frequently

Loyalty program members purchase from enrolled brands more often than non-members.

Capital One Shopping
76%

Spend More Per Visit

Members consistently outspend non-members across transaction size and frequency.

Capital One Shopping
84%

Say Loyalty Affects Where They Shop

The program directly influences the decision to return — not "someday" but next time.

LoyaltyLion
66%

Change Spending to Maximize Points

Members actively adjust how much they spend to hit reward thresholds. That's behavior change you're driving.

Paystone / Fundera
70%

Spend More With Loyalty Brands

Consumers with loyalty access spend more and engage more frequently than those without.

Deloitte
2.5×

Faster Revenue Growth

Companies leading in loyalty grow revenue 2.5 times faster than their industry peers.

HBR / Bain
79%

More Likely to Recommend

Loyalty members become your most effective marketing channel — word of mouth at scale.

LoyaltyLion / Bond
97%

Share Positive Word of Mouth When Valued

When customers feel genuinely rewarded, they don't just return — they recruit for you.

Gartner
The Full Loop

SMS Is the Engine.
Loyalty Is the Reason to Stay.

Most loyalty programs fail because they go quiet between visits. SMS keeps the relationship active — points updates, milestone nudges, surprise bonuses — all delivered to the one place your customer actually checks.

  • 98% open rate for SMS means loyalty updates actually get seen, not buried in an inbox.
  • 64% of customers say businesses should text them more. Loyalty gives you a relevant reason to do exactly that.
  • Kiosk check-in captures the opt-in in the moment — frictionless, on-site, no app required.
  • MMS adds creative impact for milestone moments — VIP unlocked, free reward earned, member-only offer revealed.
  • Mobile coupons handle redemption with clean attribution. You know exactly what drove the visit.
The 7MG Loyalty Loop Fully Integrated
📲
Sign Up at the Kiosk

Customer checks in at your location. Opts in to the loyalty program on the spot — no app download, no email needed.

7MG Kiosk
⭐
Points Accumulate

Every visit or qualifying spend earns points. Track by visits or by spend — your choice. Kiosk Check-In Manager handles the tracking.

Kiosk Check-In Manager
📱
SMS Keeps Them Moving

Progress nudges, tier alerts, surprise bonuses, and time-sensitive boosts arrive by text — when they're most likely to act.

SMS + MMS
🎁
Redeem by Mobile Coupon

Rewards arrive as mobile coupons — trackable, scannable, and tied directly to the visit that triggered them.

Mobile Coupons
🔁
Cycle Repeats

The redeemed reward brings them back. Each visit re-engages the loop. Your best customers keep compounding in value.

Full Loop
Progress Architecture

Tiers Keep
Customers Climbing.

Consumers are 56% more likely to join a loyalty program that offers tiered rewards. The ladder creates ongoing motivation — nobody wants to lose their status. And tiered programs report a 1.8× higher ROI than flat-reward programs.

Platinum
Platinum 3,000+ pts
Gold
Gold 1,500+ pts
Silver
Silver 500+ pts
Bronze
Bronze Any visit

SMS Progress Nudges

Tier Alert You're $12 away from Gold status! Come in this week and you'll unlock member-only pricing. 🏅
Milestone Unlock 🎉 You hit Gold! Your free upgrade coupon is ready. Show this text at checkout.
Slow Season Strategy

Time-Box Boosts
Drive Traffic Now.

When traffic dips, your loyalty list is your fastest lever. Short "boost windows" create urgency for the customers who are already engaged — no ad spend, no new list building required.

⚡

Double Points Windows

2x points from 2–5 PM on slow Tuesdays. Text goes out at noon. Traffic picks up by 1:45.

Drives Off-Peak Visits
🎯

Bonus Visit Challenges

Visit 3 times this week, earn a bonus reward. Simple mechanic, creates return urgency over a short window.

Increases Visit Frequency
🏷️

Limited-Time Coupon Drops

Flash coupons with a 48-hour window. Digital coupons posted a 5.92% redemption rate in 2024 — up 12.8% year over year.

5.92% Redemption Rate · Capital One Shopping
🎂

Birthday & Anniversary Rewards

Automated birthday messages with a personalized offer. Members who receive personalized rewards spend 4.3× more than those who don't.

4.3× Spend Lift · SellersCommerce
Build the Program That Fits Your Business

Single-Tier. Multi-Tier.
POS-Integrated.

No one-size-fits-all approach. You tell us how your customers buy, and we build the program around that behavior.

⭐

Single-Tier Loyalty

Everyone earns the same rewards for every visit or purchase. Simple to communicate, fast to build, and gets you running with zero friction.

  • Every customer earns on every transaction
  • Simple messaging: "Earn 1 point per $1 spent"
  • Easy redemption via mobile coupon
  • Perfect for restaurants, retail, services
🏆

Multi-Tier Loyalty

Bronze, Silver, Gold, Platinum. Progress motivates behavior — customers actively change spending patterns to advance or protect their status.

  • Configurable tier thresholds
  • SMS alerts at each milestone
  • Tier-exclusive perks and offers
  • 1.8× higher ROI vs flat programs (Antavo)
🔗

POS-Integrated

Already running a POS loyalty system? We integrate so points accrue automatically and reporting stays clean — no double entry, no data drift.

  • Points sync directly from your POS
  • Clean attribution and reporting
  • 7MG handles SMS communication layer
  • No disruption to existing workflows
📊

Track by Visits or Spend

For spend-based programs, your team uses the Kiosk Check-In Manager to manage check-ins, points, and redemptions — no spreadsheet juggling, no manual tracking. Everything logs automatically and surfaces in your reporting dashboard.

The Return on Investment

Loyalty Programs
Pay for Themselves.

The math on retention is well-documented. Here are the benchmarks that matter when you're calculating whether to build a program — and how quickly it earns back your investment.

15–25%

Annual Revenue Boost from Redeemers

Top loyalty programs boost annual revenue from engaged customers by 15–25%. McKinsey

12–18%

More Incremental Revenue per Member per Year

Members generate 12–18% more revenue annually vs non-members. Emarsys

500–700%

ROI for Highest-Performing Programs

34.8% of loyalty programs achieve 500–700% ROI. Paystone research.

2×

Retention Effect of a 2% Improvement

A 2% retention increase has the same profit impact as cutting costs by 10%. Bain & Co.

Your Best Customers
Deserve a Reason to Come Back.

Let's build your loyalty program — single-tier, multi-tier, or POS-integrated. We'll show you how it runs in 20 minutes.

Schedule a Free Demo Explore the Platform →