Loyalty Rewards Built for Mobile and SMS
Reward regulars fast with instant SMS perks
Loyalty works best when rewards feel immediate. SMS delivers that “you earned this” moment right on the phone.
CTIA cites a 98% open rate for text messages. That’s why loyalty updates, points progress, and surprise bonuses perform better in SMS than channels customers ignore for hours.
How it plays with 7 Media Group:
Your custom-designed Kiosk captures the opt-in. SMS delivers the reward. MMS adds rich creative when you want it. Mobile coupons handle redemption cleanly, with tracking.
Smooth out slow seasons with time-boxed boosts
When traffic dips, run short “boost windows” that push action now:
Double points from 2–5 PM
Bonus reward for visits this week only
Limited-time coupon drop to drive urgency
Coupons move people. In 2024, digital coupons posted a 5.92% redemption rate, up 12.8% year over year.
Lower acquisition pressure by increasing repeat spend
Loyalty shifts focus to the customers most likely to buy again. That compounds over time.
Bain research (often cited via Harvard Business Review) found that improving retention by 5% can increase profits by 25% to 95%. Loyalty gives you a practical way to improve retention with consistent touch points and clear incentives. Forbes
Build your opt-in list the right way
Loyalty sign-ups create a permission-based SMS list. That becomes your direct line for:
Points and rewards updates
Event reminders
Re-engagement nudges
How it plays with 7MG:
Kiosks make sign-up frictionless and in-the-moment. SMS keeps the relationship alive. Coupons give customers a reason to act now.
Drive more visits and bigger tickets with tiers and milestones
Progress motivates behavior. Tiering and milestones keep customers moving toward the next win:
“You’re $12 away from VIP.”
“One more visit unlocks a free upgrade.”
“Hit Gold this month for member-only offers.”
How it plays with 7MG:
SMS handles progress updates. MMS is perfect for “VIP unlocked” creative. Mobile coupons handle redemption with clean attribution.
A loyalty program keeps customers coming back because it gives them a reason to return now, not “someday.” Loyalty members buy more often and spend more. Capital One Shopping reports 81% of loyalty members buy more frequently and 76% spend more. Industry reports show customers who redeem points spend 2.5x more than non-members.
With 7 Media Group, you can run loyalty through mobile and SMS using our kiosk check-in flow. Build it as single-tier or multi-tier. Track rewards by visits or spend. For spend-based programs, your team uses our Kiosk Check-In Manager to manage check-ins, points, and redemptions without the mess. Already using POS loyalty. We can integrate so points accrue automatically and reporting stays clean.
Mobile Loyalty Rewards Powered by SMS. Built on 7 Media Group.
A mobile loyalty program keeps customers coming back because it rewards the people already buying from you. Pair it with 7MG kiosks, SMS, MMS, and mobile coupons, and you get a full loop. Sign up, engage, redeem, track, repeat.
The math is solid. McKinsey found that top-performing loyalty programs can boost revenue from customers who redeem points by 15–25% annually by increasing purchase frequency, basket size, or both.