7 Media Group helps you generate more reviews and protect your reputation

Your Reputation is Your Revenue. Control the Narrative.

Generate new reviews. Monitor every major platform. Respond faster.

Online reviews decide who gets the call, the visit, and the sale. PowerReviews found that 93% of shoppers say ratings and reviews impact whether they buy, and 9 in 10 consider reviews when making a purchase decision. 

The problem. Customers read reviews, but they rarely think to leave one on their own. BrightLocal’s 2026 survey found 94% of consumers are open to writing reviews, but only 69% actually wrote one in the past 12 months. The good news. 83% of people who were asked to leave a review went on to leave one. 

✅ That’s where we come in.

Why SMS works for review generation

Email gets ignored. In-app prompts get skipped. SMS gets seen. 👀

RedEye reports SMS often sees 97–99% open rates and is typically read within 15 minutes, which makes it ideal for asking at the exact moment the experience is fresh. 

The real business payoff

Reviews are not “nice to have”. They change conversion behavior. Northwestern’s Spiegel Research Center found that products with at least five reviews are 270% more likely to be purchased than products with no reviews, and that showing reviews can lift conversion rates sharply, especially for higher-priced offerings. 

What our Reviews + Reputation tools do

  • 📲 Send review requests by text (SMS) with a direct link to the platform you care about (Google, Facebook, Yelp, and more)

  • Automate timing so requests go out right after a purchase, appointment, or service completion

  • Route negative feedback privately so you can resolve issues before they become public

  • Monitor new reviews across platforms in one place

  • Get alerts and reporting so you always know what’s being said and how your ratings trend over time

  • Make responding easy with templates and a shared inbox workflow for your team

The earliest known customer “review” dates to 1750 BC, when a Babylonian named Nanni carved a complaint into a clay tablet about Ea-nasir’s poor-quality copper and rude service. Found in modern-day Iraq, it’s widely considered the oldest written customer complaint.