Chat-to-Text — 7 Media Group
Chat-to-Text by 7 Media Group

Website Visitor.
SMS Contact.
Zero Friction.

Turn Web Traffic Into Real Conversations

A single button on your website converts curious visitors into live SMS conversations. They enter their number, pick a department, and the conversation moves to their phone as a real text message — where they're actually going to respond.

57% Expect a Reply in 15 min
65% Bought After a Business Text
78% Customers Use SMS
www.yourbusiness.com
Text Us
7MG
Text Us Directly We'll reply within minutes
Your Mobile Number
(918) 555-0124
I need help with…
Sales Department ▾
Start Texting →

By submitting you agree to receive SMS. Msg & data rates may apply. Reply STOP to opt out.


How Chat-to-Text Works

Four Steps.
One Seamless Conversation.

The entire flow takes under 30 seconds for the customer. On your end, a qualified lead lands in your inbox, routed to the right person, ready to reply.

💻 1

Customer Clicks "Text Us"

A button on your website — placed anywhere — opens the Chat-to-Text popup. No page reload. No redirect.

📋 2

They Enter Their Number & Pick a Department

A dropdown lets them choose Sales, Service, Support — whatever departments you configure. Their phone number is captured with proper opt-in language.

📱 3

Conversation Moves to Their SMS App

Their native messages app opens with your number ready to go. They send their question as a real text — no app download, no browser tab to keep open.

🖥️ 4

Staff Replies from the Dashboard Inbox

The message routes to the right department's inbox. Staff replies one-to-one. The customer gets a real SMS back on their phone. All exchanges are logged automatically.


The Complete Conversation Flow

From Website.
To Phone. To Closed Deal.

Here's exactly what each side sees — the customer on their phone, and your team in the 7MG dashboard inbox.

💻
On Your Website Customer fills out the popup
7MG
Text Us — We Reply Fast
Mobile Number
(918) 555-0124
Department
✓ Sales Department
Start Texting →

SMS consent applies. Reply STOP to opt out.

After clicking, their native SMS app opens pre-loaded with your number. They just hit Send.

Moves to
SMS App
📱
Customer's Phone Real SMS — no app needed
Acme Auto Group 800-575-9715 · Sales
Hi! You reached Acme Auto Sales. What can we help you with today?
Hi, I saw the F-150 on your site. Is it still available?
Staff Reply · Sales Dept. Yes it is! Want me to hold it for a test drive this afternoon? What time works?
3pm would be perfect 👍
Routes to
Dashboard
🖥️
7MG Dashboard Inbox Staff replies one-to-one
Inbox 3 New
👤
(918) 555-0124 3pm would be perfect 👍
Sales
👤
(405) 555-0188 What's your service wait time?
Service
👤
(918) 555-0209 Do you offer financing?
Finance
Reply to (918) 555-0124… Send SMS

All exchanges logged & stored in your account


Why This Matters

The Data Behind
the Decision.

57%

Expect a Reply Within 15 Minutes

When a website visitor has a question and clicks away without an answer, they're gone. Chat-to-Text captures that intent and keeps the conversation alive on the channel where they respond fastest.

65%

Made a Purchase After a Business Text

This is not a support tool. It's a sales tool. Customers who engage via SMS are already in a buying mindset — they just need a fast, human response to close.

78%

of Customers Use SMS to Reach Businesses

SMS was the most used channel in Salesforce research, preferred by 40% of consumers. Your website visitors are already on their phones. Chat-to-Text meets them there.

70%

Of Customer Journeys Will Start in Conversational Channels by 2028

Gartner's prediction isn't a distant future — it's already happening. Chat-to-Text positions your business ahead of businesses still routing customers to forms and voicemail.


What You Actually Get

Five Reasons This
Beats a Contact Form.

Captures Intent at Peak Moment

Someone on your site with a question is your best lead. Chat-to-Text intercepts that moment before they close the tab and call a competitor.

📲

Conversation Lives on Their Phone

Unlike a chat widget that disappears when they leave the page, this conversation continues in their native SMS app. They can reply hours later. You keep the thread.

🏢

Routed to the Right Department

Sales, Service, Finance, Support — you configure the dropdown. Messages land with the right person, not in a shared inbox no one watches.

Compliant Lead Capture

The customer initiates the conversation and accepts your SMS terms in the popup. That's a user-initiated opt-in — the cleanest starting point for ongoing messaging.

📋

Every Exchange Logged

All conversations are stored in your 7MG account. No lost history, no "I didn't get that message" problems. One place for everything.

🚀

One Button. On Any Page.

Deploy with a simple button embed. No developer needed. Put it on your homepage, product pages, contact page, or all of the above.


Platform Details

Everything You
Need to Run It Right.

  • 🔧
    Simple Button Deployment

    Add Chat-to-Text to any web page with a button embed. Works with SquareSpace, WordPress, Shopify, custom sites — anywhere you can place a button.

  • 📂
    Custom Department Routing

    Configure as many departments as you need. Sales, Service, Billing, Appointments — each gets its own inbox, managed by the right staff member.

  • 💬
    One-to-One from the Inbox

    Staff replies directly from the 7MG dashboard inbox — same platform used for all your other campaigns. No separate app, no extra login.

  • 🗂️
    Full Conversation History

    Every message sent and received is logged and stored in your account. Searchable, reviewable, and available for team oversight.

  • 🔗
    Integrated With Your Platform

    Chat-to-Text contacts feed into the same 7MG platform as your campaigns. Start a Chat-to-Text conversation, add them to a broadcast list. Same contact, same system.

Compliance Built In

What Happens During the Opt-In

1

Customer enters their mobile number in a form they initiated.

2

Opt-in disclosure is shown clearly before submission — rates, opt-out, and your identity.

3

Conversation starts in their SMS app — a user-initiated flow that satisfies TCPA requirements for subsequent messaging.

4

STOP and HELP handling is automatic. Reply STOP = removed immediately. No exceptions.

This is the cleanest starting point for ongoing SMS marketing. A customer who initiates a Chat-to-Text conversation has already demonstrated intent — they're not a cold contact you bought from a list. When it comes time to add them to a campaign, you're starting from a strong, documented opt-in.


Stop Letting Website Visitors
Leave Without a Conversation.

One button. Your website. Real SMS conversations with real customers. Let's set it up.

Laptop screen with advertisement for up to $2,500 customer cash on new 2025 Road Glides, featuring a small inset form for inquiries and a phone number at the bottom.