Curbside Convenience

Curbside pickup should feel effortless for the customer and predictable for your team. Our Curbside Convenience solution helps you run a safer, contact-free pickup flow using SMS text through 7 Media Group, so customers can check in, your staff gets the right details at the right time, and every handoff stays quick and organized.

With our Curbside Convenience solutions, you keep lines moving, reduce confusion, and deliver orders faster, without turning your parking lot into a game of hide-and-seek.

Here’s how it works: We provide a pre-programmed button you add to the customer’s order confirmation. When they arrive, they tap the button. 7 Media Group immediately sends an alert to your Curbside Convenience dashboard. Then the system texts the customer for the details you need, like order number, name, or parking spot. Your team confirms, walks it out, and gets back inside. Clear. Quick. Convenient.

Restaurants, particularly Quick Service Restaurants (QSRs), now generate up to 75% of their sales from online or phone orders, many of which are fulfilled via curbside

Curbside Convenience. Built for growth.

Curbside is simple. More orders without needing more seats, more staff, or more square footage. That’s sales growth. Then profit growth, because you control the experience and the customer relationship.

When curbside is done right, it expands your “dining room” into the parking lot. It also meets customers where they already are. At home, on their phones, and hungry.

What a curbside system should do

Most curbside tools look similar on the surface. The difference is what they cost you long-term.

1) Flat, predictable costs - Restaurant margins are tight. Paying a percentage of every order adds up fast. Look for pricing that stays stable as you grow.

2) You own the customer data - If you don’t own the names and numbers, you’re renting your own customers. You need access to order history and contact info so you can drive repeat business.

3) Protect your brand - Big marketplaces place you next to competitors and push other offers to your customers. That’s not “exposure.” That’s dilution. Your system should keep the relationship between you and the guest.

How our curbside system drives sales and repeat business

Full-service setup and ongoing marketing help: Buying software is easy. Getting value from it is the hard part. We set it up, run the campaigns, and keep it producing. Menu setup, offers, loyalty flows, seasonal promos. Done.

Online ordering that doesn’t crush your margin: Your menu lives online. Orders flow in clean. Fees stay reasonable. Every order builds your customer list instead of building someone else’s.

You keep the data. You use it to grow: Every order creates a customer profile. Phone number, order history, visit frequency, preferences. That becomes smarter promotions, better timing, and more repeat visits. You control it all.

Contactless curbside with two-way texting: Guests pull in and text “HERE.” Staff confirms and runs it out. No app downloads. No confused phone calls. It works through native SMS, which is exactly where customers already live.

SMS campaigns that actually get seen: Text gets read. Fast. We use SMS to drive repeat orders with:

  • Weekly specials and limited-time offers

  • Birthday and anniversary coupons

  • New menu drops

  • Holiday promos and slow-day boosters

In 1921 Kirby’s Pig Stand in Dallas, TX was the first restaurant to offer bringing food to your car. Their slogan was: “A delightful meal, served at your wheel”.

7 Media Group helps you move customers faster and keep curbside pickup under control.

Give your customers the simple curbside experience they already expect. No app. No phone tag. Just a quick text when they arrive, and your team gets the details needed to deliver the right order to the right car.

Customers text to check in. The system can automatically ask for what you choose. Name, order number, parking spot, vehicle make and color. Your staff gets an alert with an audible signal on the pickup dashboard, then delivers the order or brings out the customer’s pet for grooming or veterinary pickup.

This works for restaurants, retailers, and service businesses that need clean handoffs.

For more convenience Ask us about our Click & Collect feature.

During peak dining rushes, the difference between smooth curbside and parking-lot chaos comes down to one thing. Clean check-in. Our “I Am Here” button gives customers a simple way to announce they’ve arrived, without phone calls, guessing, or staff running laps.