Curbside
Done Right.
Effortless for the Customer. Predictable for Your Team.
Curbside pickup should feel effortless for the customer and predictable for your team. No app downloads. No phone tag. No parking-lot chaos. Just a quick text when they arrive — and your team gets exactly what they need to deliver the right order to the right car.
Five Steps.
Zero Friction.
The entire pickup handoff runs through native SMS — the channel your customers already use every day. No app installs, no portal logins, no confused phone calls.
Order Confirmed
Customer receives order confirmation with a pre-programmed "I Am Here" button embedded by 7 Media Group.
Customer Arrives
They pull in and tap the button. One tap. No app, no form, no login — just the button already on their phone.
Dashboard Alert
7 Media Group sends an immediate alert to your Curbside Convenience dashboard — with audible signal so staff doesn't miss it.
Auto-Collect Details
The system texts the customer for the info you need — order number, name, parking spot, vehicle color. You choose what to collect.
Deliver & Done
Staff confirms, walks it out, gets back inside. Clear. Quick. Convenient. The right order to the right car every time.
More Orders.
No More Square Footage.
Curbside is the most capital-efficient expansion a business can run. When curbside is done right, it extends your dining room or showroom into the parking lot — meeting customers where they already are. At home, on their phones, and ready to order.
- Flat, predictable pricing — margins are tight. Paying a percentage of every order adds up fast. Our pricing stays stable as you grow.
- You own every customer relationship — phone number, order history, visit frequency, preferences. That data builds smarter promotions and more repeat visits.
- Your brand stays front and center — no third-party marketplace placing you next to competitors or pushing other offers to your customers.
- Two-way texting built in — when something changes (late order, special request, parking question), the conversation stays in SMS — not a separate app.
- Works for Click & Collect too — ask about our Click & Collect feature for peak-rush pickup flow management.
Live Pickup Conversation
The Data Says
Curbside Is Non-Negotiable.
of Restaurant Traffic Is Now Off-Premises
Takeout, delivery, and curbside now account for 3 out of every 4 restaurant orders. This isn't a pandemic hangover — it's a permanent shift in how people eat.
National Restaurant Association 2025Americans Used Curbside Pickup in 2024
25.3% of the US population used curbside pickup in the past year. With $54.3 billion projected for 2025, the market keeps growing.
Capital One Shopping / Digital Commerce 360Conversion Rate — Curbside Retailers vs 3.1% Without
Retailers offering curbside pickup convert at nearly a full percentage point higher than those without it. That gap translates directly to revenue.
Digital Commerce 360 2025 Omnichannel Reportof Pickup Customers Buy Something Extra
More than two-thirds of people who pick up an order in-person or curbside make an additional purchase. Curbside isn't just convenience — it's an upsell channel.
BOPIS Research 2024of Consumers Value Time-Saving Services
Speed is what customers are buying when they choose curbside. A frictionless pickup experience is the product — not just the order.
Curbside Pickup Trends 2025SMS Open Rate — Read in Minutes
SMS is why curbside works. Customers check their texts within minutes — far faster than email or app notifications. The communication channel is the competitive advantage.
CTIAof US Millennials Prefer Curbside Pickup
The largest spending demographic actively chooses curbside over delivery and in-store pickup. This is the customer base you're competing for.
Digital Commerce 360 / BOPIS Researchof Consumers Say Speed Is Critical
Speed of service is the #1 driver of curbside satisfaction. A system that alerts your team the instant a customer arrives is not optional — it's the floor.
National Restaurant Association 2025
Kirby's Pig Stand in Dallas, TX — The World's First Curbside Pickup
In 1921, Kirby's Pig Stand in Dallas became the first restaurant in history to bring food to your car. Their slogan: "A delightful meal, served at your wheel." More than 100 years later, the concept hasn't changed — only the technology has. Today's version runs on SMS, real-time dashboards, and instant two-way communication. The wheel is still there. So is the hunger. Now the handoff is smarter.
Three Things That Separate
a Good System from a Great One.
Flat, Predictable Costs
Restaurant and retail margins are tight. Paying a percentage of every order adds up fast — and accelerates as you grow. Look for pricing that stays stable regardless of volume. The Curbside Convenience platform uses flat pricing, so scaling your pickup program doesn't penalize your success.
You Own the Customer Data
Every curbside order creates a customer profile — phone number, order history, visit frequency, preferences. That data belongs to you. You use it for smarter promotions, better timing, and more repeat visits. If you're using a third-party platform that owns the contact list, you're renting your own customers. Every order should be building your asset, not someone else's.
Protect Your Brand
Big marketplaces place your business next to competitors and push other offers to your customers mid-checkout. That's not exposure — that's dilution. Your curbside system should keep the entire relationship between you and the guest. No competitive listings. No third-party upsells. Just your brand, your customer, and your data.
Curbside Gets Them There.
SMS Brings Them Back.
The pickup handoff is the beginning of the relationship, not the end. Every confirmed curbside order adds a phone number to your list. Every number on your list is a direct line to your next sale — no algorithm, no third-party feed, no hoping they see your post.
Weekly Special
Birthday Coupon
New Menu Drop
Any Business That Needs
Clean Handoffs.
Restaurants & QSR
Curbside pickup, to-go orders, peak rush management, Click & Collect, loyalty campaigns
Retail Stores
BOPIS handoffs, order-ready alerts, in-store pickup coordination, reorder campaigns
Salons & Spas
Client arrival alerts, product pickup, appointment confirmation, loyalty rewards
Veterinary & Pet
Pet pickup notifications, medication orders, appointment arrival flow, boarding release
Pharmacy & Medical
Prescription pickup alerts, patient arrival flow, contactless handoff, appointment reminders
Auto Service
Vehicle ready alerts, parts pickup, service completion notifications, customer arrival check-in
Florists & Gift
Order-ready alerts, same-day pickup coordination, seasonal offer campaigns
Coffee & Bakery
Mobile pre-order pickup, rush-hour queue management, loyalty punch programs
Ready to Make
Curbside Actually Work?
No more parking-lot chaos. No more missed arrivals. No more confused phone calls. Let us show you the Curbside Convenience system in 20 minutes.
Curbside Convenience is powered by 7 Media Group — the leader in SMS marketing for retail, restaurants, and service businesses