Digital Kiosk Solution

A DIGITAL KIOSK SUPERCHARGES YOUR CUSTOMER ENGAGEMENT AND RETENTION STRATEGY

The digital kiosk has proven to be the missing piece of the puzzle for mobile marketers. For years, mobile marketers have struggled with “average” opt-in rates using traditional opt-in methods.

With the loyalty kiosk technology, businesses are seeing a 500-1,000% increase in opt-in rates from their in-store customers.

Features of the Digital Kiosk Solution

CUSTOM BRANDED DESIGN

The digital kiosk is an extension of your brand. Complete design customization lets users make it their own.

EASY TO USE

No more signs with keywords & short codes. The kiosk allows for easy entry with a digital touch-screen keypad.

TRACK EACH VISIT

Each customer check-in is tracked and automated offers can be sent to those customers who haven't been by for some time.

ROTATING PROMOTIONAL GRAPHICS

Use the split-screen feature to animate the kiosk and showcase featured items or display rotating advertisements.

MULTIPLE DATA POINT ENTRY

The kiosk can capture up to 4 fields of data such as mobile, birthday, email, zip code, and more.

TOUCHLESS CHECK-IN CAPABILITY

NEW Touchless feature adds a security-enabled QR Code for easy scanning by customers to eliminate touching the kiosk hardware.

Loyalty Kiosk Benefits

  • No punchcards or loyalty cards to dig out or pockets or forget at home! Digital loyalty kiosks employ the cell phones your clients already have with them–and they can also look up their information on the kiosk.

  • More business! Loyalty kiosks, combined with text message marketing, helps bring customers into the store, with reminders and mobile coupons.

  • Speed things up! Another advantage of loyalty kiosks is increased efficiency. With a digital kiosk option, businesses can streamline their processes and serve more customers in less time. 

Digital Waitlists

Businesses everywhere are rethinking how they manage onsite traffic. The goal is simple. Shorter lines, calmer teams, happier customers.

7 Media Group’s Digital Waitlist turns your physical line into a text-based experience. Customers check in from their phone, get real-time updates, and show up at the right moment. Your staff stays in control of capacity without playing “where did that party go?” all day.

How it works:

  • Self check-in by text or QR. Guests join the waitlist in seconds.

  • Live status updates. “You’re up next” beats “Keep an eye on the door.”

  • Two-way messaging. Guests can reply with questions, changes, or “We’re here.”

  • Smarter flow control. Manage capacity, entry, curbside arrival, and staggered service without a clipboard.

Where businesses use it:

  • Retail and events: Control entry and manage capacity during peak traffic.

  • Restaurants: Track parties, reduce lobby crowding, and improve host stand efficiency.

  • Curbside and pickup: Coordinate arrivals so orders move faster with fewer mix-ups.

The point:

Bad communication creates lost sales and frustrated customers. A digital waitlist gives you structure, clarity, and a better experience from the first interaction to the final handoff.

Data that backs up why a digital waitlist matters:

  • Your customers already live on their phones. 98% of U.S. adults own a cellphone, and 91% own a smartphone. 

  • Texting gets seen fast. Sources commonly cite SMS open rates around 98%, with most messages read within minutes. 

  • Lines actively drive people away. A consumer survey reported that nearly 80% avoid businesses with lines, and about 40% abandon a purchase or choose a competitor. 

  • Waiting has a real revenue cost. An empirical study of restaurant visits found longer waits link to customers leaving, returning less often, and spending less time dining. The simulation in the paper estimated revenue could be nearly 15% higher without waiting.